Most organsiations have multiple business units, divisions, levels and departments. Each have their own products, services, processes, applications, systems and targets. A good portion of these activities are redundant, and the organisation is split into every department focusing on what they think is the most important. To rectify this problem, companies can benefit from using…
All business owners intend to grow their business. But first, they must ensure customer satisfaction with an effective and reliable delivery of services. However, as a business expands, it becomes harder to maintain the same standards across multiple outlets or franchisees. Without an effective means to communicate with outlets and gauge their adherence to the…
Doing business for SMEs today means having to perform well and operate cost-effectively to remain competitive. Many business owners have turned to technology as their solution to more productively manage certain processes in the business. However, we have also arrived at a point where businesses use such a variety of solutions that the solutions themselves…