Doing business for SMEs today means having to perform well and operate cost-effectively to remain competitive. Many business owners have turned to technology as their solution to more productively manage certain processes in the business. However, we have also arrived at a point where businesses use such a variety of solutions that the solutions themselves are starting to cause clutter and confusion. There are officially more business management solutions than any one business owner wants to deal with. Examples include different POS solutions, ordering apps, inventory management, social marketing solutions, and even training programs.
Business owners focus on key things that allows them to know their business is growing in the right direction. They want to know the state of the outlets and the key performance metrics in place to pinpoint which outlets are doing well and which need help. This leads to the following questions:
- Are payments on time?
- Are outlets following SOPs?
- Are they being kept updated with training and new developments?
- If there are repetitive tasks, how can this be improved to make lives better?
The last thing a business owner would want is to go to different sources, find out the required information, manually consolidate it, study it, do an assessment, and then act. Because 9 times out of 10, any action would be far too late to be of any use except to say, “We did our best to manage our business.”
Wouldn’t it be nice if we could view all pertinent information in one place regardless of the number of productivity solutions we use? What about having a business process that is customised to the way we do our business instead of having to adapt our business system according to the constraints of the productivity tools? How about we save time just by having the information we really need at our finger tips?
With Tree AMS, the advantages will optimise, manage and grow your business.
Tree AMS Management
This is the basic management dashboard that every business needs to get the overall picture of what is happening in their business units. From headquarter performance, its territory command centres to individual units, the dashboard allows the business owner to drill up and down its business structure. Not only does this benefit the HQ, territorial operators also get to see how the outlets under their care are doing as well. For managers only looking after their own outlets, this system is nothing less than the heartbeat monitor that measures the pulse of the business. Tree AMS Dashboard also has an analytics section that allows you to run some specific business analytics that has been specially configured for your business.
Every business possesses a ton of information. Some that can be shared while others are for certain eyes only. Relying on file hosting services and file transfer services (whilst excellent tools for sharing and transferring information) means that many copies of the same private and confidential information reside in places where third parties can get unaudited access. Tree AMS Share is the all in one solution that only allows users with the right credentials to access the information. Downloads are not authorised unless audited or notified at HQ level.
Another huge pain point for business owners with growing outlets across different territories is the difficulty of frequent and constant engagement of the group. Tree AMS Engage allows for notifications and video announcements to engage its ecosystem. For more specific instructions or lead generation activities, Tree AMS Engage also allows the business owners to design templates, save email lists and also integrate with EMS to run campaigns with your consumers.
The key to growing a multi-unit business is being able to replicate successful practices. Tree AMS Management also features an SOP tool that communicates the standard protocols to help each individual unit become more successful.
Tree AMS Marketplace
Tree AMS Marketplace is a Product and Order Management system that automates and streamlines order processing for your business. Using this system means you can update your entire ecosystem with all your new products from one single source. With Tree AMS Marketplace, you can easily access order processing records and even the status of each delivery. You can maintain your database of outlets and their orders, records of their purchases, authorisations, returns, refunds, billings and payments. Grow your sales with Tree AMS Marketplace through improved speed of information transfer, efficient order/delivery process and heightened overall visibility of the entire sales process.
Tree AMS Academy
As your business grows, the way we train and pass on best practices needs to be transformed to cope with the speed of growth. Training administration can be time consuming and difficult with many staff working in different roles across a variety of locations, particularly for SMEs whose focus is often on the daily operations of their business. Tree AMS Academy can streamline some of those efforts and make it easier to ensure each manger and staff receives the appropriate training. Tree AMS Academy offers a platform to present training and perform simple evaluation. For instances where a full Learning Management System is needed, Tree AMS Academy integrates easily to third party software with open API.
Tree AMS Franchise
If you run a franchise, then managing your franchise network is more important than ever. Tree AMS Franchise is your all-in-one franchise management process tool. It offers a built-in process to help franchisors manage all the key franchise management functions such as onboarding new franchisees, integrating their POS and order management processes, managing royalties, recruitment, training and audits.
Setting up the franchise business management process from the HQ level is critical to ensuring ongoing success in the franchisor’s ecosystem and systematic growth.