(Contributed by TreeAMS Consultant – Astreem Consulting)
Change management is a systematic approach to addressing the transition or transformation of an organization’s goals, processes or technologies. This transformation is not exclusive to big businesses. Corporations, large or small, have to be compelled to move towards change to remain relevant and competitive because the world dashes into a future atmosphere of AI driven technology transformation.
The purpose of Change Management is to implement ways for effecting change and organizing it in the most effective way possible so all members of the organization can adapt quickly. Unfortunately, its criticality is overlooked because most business owners and decision makers are busy with the daily grind.
There are many times most businesses will assume that “Yes digitizing and redesigning my work flow are a few things I will be able to do soon… BUT first, I have to reach a definite revenue, or AFTER I actually have launched this new product or after we have a replacement CTO.” As they push it further down their To Do list, the business has missed the opportunity to improve.
Without proper Change Management, the company is exposed to lack of transparency, timely information, and more inessential repetitive tasks, human errors, and extra manpower cost. However, once business decision makers begin to envision the advantages of implementing technology, the replacement becomes the new norm. Surprisingly, most of this technology that was used just for the sake of upgrading, is enforced in piecemeal formats, which does more harm than good. To implement effective adoption of recent technology and processes, businesses have to be compelled to adopt a company-wide Change Management exercise to successfully navigate the journey towards change.
In general, there are 2 major styles of structure change; change by circumstances and change that’s planned and adopted to encourage growth or improvement. These are both applicable to every small and large-scale enterprise organizations. Change management systems are designed to assist businesses arrange for change rather than simply react.
As your company perpetually experiences modification caused by new technology implementation, business method updates, compliance initiatives, reorganization, or client service enhancements, change is constant and necessary for growth and profit.
Inline with business transformation and business performance management actions taken, businesses ought to make sure that Change Management takes into account the following:
1. Establish the Goals
Since Change management sometimes happens at the same time with overall organizational change, the goals of the Business Transformation method should be crystal clear. Change largely occurs to improve a method, a product, or an outcome. The primary goal must be established – what has to change, and why it needs to change helps the team understand why the actions taken are necessary and what their roles are within the change process.
2. Present a Solid Business Case to Stakeholders
In the case of Business method transformation, each level of stakeholders has totally different expectations and experience. Therefore, it is vital to convey the urgency and importance of the business method transformation. The method and time of on boarding the various components of the business varies. However, with a structured modification Management set up, all departments will be on boarded one at a time and accordingly with the process with less disruptions in their daily process.
3. Develop a Road Map for the modification
This “roadmap” identifies the start, the route to be taken, and also the destination. Through this, the other factors can be planned including the resources required, the target of the business transformation and prices of implementation. Because the business is guided by a roadmap, business performance management will come up, providing feedback on areas of change and however the processes can alter, what are the KPIs, measurable targets, incentives, aggregation of results and analysis.
4. Prepare resources and tools required
Here, it helps to own a technology platform, such as TreeAMS, that enables the companies to align all its plans. If all the tools required will be conferred on one platform, it adds simplicity and ease of execution for the Change Management.
Saving on time collecting information from various sources, the centralized technology platform enables easier cross platform knowledge interpretation and savings on subscription and implementation prices. The clarity of clear reportage permits for higher communication, enables managers to decide effectively and timely for correct actions, successes and milestones.
5. Monitor and Manage Resistance, Dependencies, and Budgeting Risks
Resistance naturally comes with Change management, however it will threaten the success of a project. Most resistance happens due to fear of the unknown. Formal coaching sessions and communication channels to deliver the need of the Business Change transformation process will cut back resistance to the project. Anticipating and getting ready for resistance by equipping leadership with tools to manage will aid in a very sleek modification life cycle.
6. Review, Revise and Constantly Improve
As much as implementing Change is tough and even painful, it’s conjointly an ongoing method. Change management ways are usually adjusted throughout a project. Like communication, this could be woven through all steps to spot and remove roadblocks. And, just like the need for resources and knowledge, consistently reviewing, revising and constantly improving is a commitment to activity and analysis.
Astreem Consulting is a business growth practice and has been accountable for the expansion of the many SMEs regionally. Inherent within the delivery of their processes is the deep understanding of the key success drivers of companies. They leverage their experience in translating best practices into specific key performance areas of SMEs. Manual and Analog methods will be translated into machine-controlled processes that scale back human errors and repetitive actions.
The experience provided by specialists that facilitate businesses become economical. Waste in time and productivity will be diminished to execute such a project. This offers a unique perspective apart from the ongoing ground level change management. This perspective provides the decision makers ample information and data required for the particular Change Management implementation.
*This article has been contributed by TreeAMS consultant – Astreem Consulting. Astreem Consulting is a Singapore consultancy that has been established since 2005 and is an expert at Change Management. Visit their website at www.astreem.com or visit TreeAMS Partners and Consultant Site to find similarly expert consultants to start you on your change management.